Lotus Capital Hub is committed to preventing money laundering and complying with all applicable laws and regulations related to anti-money laundering (AML) and know your customer (KYC) policies. This policy outlines our procedures for identifying and verifying our customers, monitoring customer transactions, and reporting any suspicious activities to the relevant authorities.
Identification and Verification of Customers
We are required by law to verify the identity of our customers before providing any services or products. We use various tools and processes to identify and verify our customers, including government-issued identification documents, proof of address, and other personal information. We may also use third-party providers to assist with identity verification, such as credit reporting agencies.
We reserve the right to request additional information or documentation from customers as needed to verify their identities or assess the risk of money laundering or terrorist financing. Failure to provide the requested information may result in the denial of service or termination of any existing services.
Monitoring of Transactions
We monitor all customer transactions to identify any suspicious activity, including transactions that appear to be unusual, large, or frequent. We may also use automated tools to flag suspicious transactions for review by our compliance team.
We reserve the right to delay or refuse any transaction that appears to be suspicious or in violation of our AML/KYC policies. We may also report suspicious activities to the relevant authorities, as required by law.
Reporting of Suspicious Activities
We are required by law to report any suspicious activities related to money laundering or terrorist financing to the relevant authorities. We may also freeze or block any funds or assets associated with suspicious activities and cooperate with any investigations related to such activities.
Our AML/KYC policies may change from time to time to comply with applicable laws and regulations. By using our services or products, you agree to comply with all applicable AML/KYC policies and provide us with accurate and up-to-date information as needed for identity verification purposes. We reserve the right to terminate any services or products for customers who fail to comply with our AML/KYC policies.
Please note that we are not responsible for any losses or damages that may result from complying with our AML/KYC policies, including the refusal or delay of any transaction or service. You are solely responsible for ensuring compliance with all applicable laws and regulations related to money laundering and terrorist financing.